AstraLeap AI Privacy Policy
Effective date: September 9, 2025
Company: AstraLeap AI (“AstraLeap”, “we”, “our”, “us”)
Contact: privacy@astraleap.ai
1. What this policy covers
This Privacy Policy explains how we collect, use, and share information when you visit our website, back us on Kickstarter, enroll in a course, download toolkits, or join our community channels (e.g., Discord).
2. Information we collect
A. Information you provide
Account & contact: name, email, country/region, optional profile info.
Payment & billing: handled by Kickstarter, Stripe or PayPal. We do not store full card numbers. We may receive billing metadata (e.g., last 4 digits, transaction ID) and fulfillment status from those providers.
Course activity & submissions: assignments, projects, uploaded media, comments, messages, support requests.
Marketing preferences: email opt-in/opt-out choices.
B. Information collected automatically
Usage & device data: IP address, device type, OS, browser, pages viewed, approximate geolocation (city/region), referral/UTM tags, session time, crash logs.
Cookies & similar tech: for analytics, preferences (e.g., video volume), fraud prevention, and campaign attribution.
C. Information from third parties
Kickstarter & payment processors: pledge tier, payment status, email for fulfillment.
Analytics & support tools: anonymized or pseudonymized engagement metrics, bug reports.
3. How we use information
Provide the services: deliver lessons, toolkits, certificates, and community access; restore purchases; verify eligibility for backer perks.
Improve & secure: diagnose issues, run A/B tests, prevent abuse/fraud.
Communicate: send onboarding guidance, course updates, toolkit drops, policy changes; respond to support.
Comply with law: tax, accounting, legal requests, enforcement of our Terms.
(With consent where required) marketing messages; you may opt out anytime.
4. Legal bases (EEA/UK/Switzerland users)
We rely on: contract necessity (to deliver courses/toolkits), legitimate interests (to secure and improve services), consent (for optional marketing/cookies), and legal obligations (records, compliance).
5. Sharing & disclosure
We share information with:
Vendors: hosting (e.g., CDN/stream), analytics, email, community platforms, payment processors, ticketing/support—only to operate our services and only under appropriate agreements.
Legal & safety: when required by law or to protect rights, safety, and integrity.
Business transfers: if we undergo a merger, acquisition, or asset sale, data may transfer as part of that transaction.
We do not sell personal data.
6. Security
We use commercially reasonable technical and organizational measures (encryption in transit, access controls, segmented privileges). No method is 100% secure; we encourage strong, unique passwords and careful link sharing.
7. International transfers
Your data may be processed outside your country. Where required, we use safeguards (e.g., Standard Contractual Clauses) to protect cross-border transfers.
8. Retention
We keep data as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We delete or anonymize when no longer required.
9. Your rights
Depending on your location, you may have rights to access, rectify, delete, port, object/opt out, and withdraw consent. To exercise rights, email privacy@astraleap.ai. You may also unsubscribe from marketing in any email footer. (California/EEA/UK/Swiss notices available upon request.)
10. Children
Our services aren’t intended for individuals under 16. If you believe we’ve collected data from a minor, contact us to remove it.
11. Cookies
We use cookies for core functionality, analytics, and campaign attribution. You can control cookies in your browser or via our site preferences (where available).
12. Third-party links
Links to external sites/services have their own policies; we aren’t responsible for their practices.
13. Changes
We may update this policy. We’ll post the new version with a revised “Effective date” and, if changes are material, will take reasonable steps to notify you.
14. Contact
AstraLeap AI – Privacy
privacy@astraleap.ai
